C20M02 - Closed circuit television systems (CCTV) - Foundation (classroom)

Frequently Asked Questions

• Why train with Ember Compliance?

  At Ember Compliance, we're committed to helping fire and security professionals develop the knowledge, skills and confidence needed to work safely and competently.

  Our courses are delivered by experienced industry professionals who combine technical expertise with practical, real-world experience. Whether you're new to the industry or looking to expand your knowledge, our training is designed to be engaging, informative and directly applicable to your day-to-day role.

  We offer a range of classroom and live online courses, with many leading to nationally recognised RQF qualifications. Our focus is on supporting ongoing competence and professional development, helping technicians and businesses meet industry standards and best practice.

• Can I complete this course online?

  Yes. Many of our courses are available as both classroom and live online training, giving you the flexibility to learn in the way that best suits you.

  If an online version of this course is available, you'll find it listed alongside the classroom option on our website.

• Can I ask questions during the course?

  Absolutely.

  Our trainers encourage questions and discussion throughout every course, helping learners understand how the requirements apply in real-world situations. Whether you're looking for clarification on a technical topic or practical guidance based on your own experience, we're here to help.

• What time should I arrive?

  We recommend arriving approximately 15 minutes before the course start time. This gives you plenty of time to register, enjoy refreshments and get settled before the training begins.

• Are refreshments provided?

  Yes.

  Tea, coffee and refreshments are available throughout the day for all classroom learners.

  For full-day courses, a complimentary lunch is also provided. Before your training date, we'll contact you to ask about any dietary requirements or allergies to ensure suitable catering is arranged.

• What should I bring with me?

  Unless advised otherwise, all training materials will be provided.

  If there's anything specific you need to bring, such as photographic identification for an assessment or particular equipment, this will be explained in your joining instructions before the course.

• Does this course make me compliant?

  Training is an important part of demonstrating competence, but attending a course alone does not make an individual or organisation compliant.

  Compliance depends on a range of factors, including appropriate qualifications, experience, competence, company procedures and ongoing professional development.

  Our courses are designed to help learners understand current requirements and apply industry best practice with confidence.

• What standard is covered?

  Each course is based on the current edition of the relevant British Standard, legislation or industry guidance, as detailed in the course description.

  Where standards are updated, we regularly review and update our training materials to reflect the latest requirements and industry best practice.

• How often should I refresh my knowledge?

  There is no single answer, as it depends on your role and the subjects you work with.

  Many technicians choose to refresh their knowledge whenever standards are updated, legislation changes or new technologies emerge. Regular CPD also helps maintain confidence and supports continued professional competence.